Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server plans which we offer and you'll be able to add it either during the signup or at any time after using your billing CP. It comes with sixty minutes of custom work on your web server, so our admins could assist you with software installation or setup. They can also troubleshoot any piece of software that you have already installed if it does not work properly, so you won't have to waste time to find out what's wrong since they can assist you in a very quick and skilled way. Since this is a one-time upgrade, you could get it just when you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and won't be reset in the end of the month. This upgrade is effective in case you cannot do something yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the Linux dedicated web hosting plans that we offer at any time that you need it. In the event that you need any custom work from our admins just after your server is prepared, you may get the upgrade during the hosting server signup procedure, or if you need something to be carried out afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 1 hour of work from our administrators on your hosting server, so in the event that you come across any problems to install a third-party piece of software or some application gives errors and does not work the way it ought to, our professionals will be able to help you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is perfect if you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it provides.