Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance team is taught to fairly quickly deal with all of our cloud website hosting clients’ concerns and information inquiries. Through our ticketing system, it’s possible to submit your request and a support team representative will, no doubt get back to you in less than max 1 hour. Realistically, practice has demonstrated that the regular resolution period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is supplied by a crew of competent techs which are able to answer your request right away. You’re able to get in touch with the tech support crew by opening a support ticket from your Control Panel or by submitting us an email. On working days, you may also call us on the phone or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Start My eBiz Now has integrated a comprehensive practical knowledge base into the Control Panel so you can get hold of handy step by step information anytime. Each section of the Control Panel possesses its own contextual help area displaying a list of how–to content articles. We have also made educational videos to give you a greater idea of exactly how to execute any given job.